The UWG Client Services Department connects faculty, staff and students to all ITS services and support. We strive to provide a single point of contact to obtain access or support for IT services and quickly resolve incidents and requests. We also provide dedicated departmental liaisons and a growing number of experts dedicated to specific technologies and services. Client Services is comprised of four teams: Service Desk, Endpoint Support, Endpoint Security and TechWest.
ITS Service Desk
Cobb Hall, 2nd Floor
Phone: (678) 839-6587
Monday - Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 5:00 PM
For Weekend/Holiday support, email firstname.lastname@example.org to generate a ticket for assistance. Someone will call you back to assist you on the next business day.