Quick Reference

Banner 9 Access

You will now use your UWG ID to and OneLogin to log into Banner 9 Admin pages. 

PRODUCTION Environment

Test Environment

  • Login to myuwg.westga.edu using your UWG ID and password
  • Click on the Banweb Tab

Note: The following steps will change after the Xtender 16.0 upgrade.

WebXtender (direct connection)

WebXtender (from Banner 9)

  • While working with a student in a form, click the Retrieve link in the top-right area of the page.
  • The WebXtender login page will display (make sure your pop-up blocker is disabled)
  • Login with your old Banner username and password

Note: If you forget your login information please submit a Service Desk ticket at servicedesk@westga.edu.

Banner 9 Self Service Applications will be implemented after the Banner 9 Admin Pages (INB Forms) implementation.


Banner Request/Issue Form

If you have a request or run into trouble using Banner 9 and the solution cannot be found on this page, please fill out and submit the following form or contact servicedesk@westga.edu with the below information and a ticket will be auto-generated for you.

Please only use this form for Banner-related requests and issues. All other IT-related requests should be sent to servicedesk@westga.edu.

Please do not send the email to the Banner listserv email.

If the account to be deleted is for a faculty/staff member, please fill out the Termination and Transfer Notification form instead.

If the account to be deleted is for a student employee, please continue completing this form.

RequestorSupervisor/Department Head Information

Note: Any Banner account creation requests must be submitted by a supervisor or department head.

Employee Information

Banner Access Request

Xtender Access Request

Additional Request Details