Welcome to our Virtual Office!

You are welcome to join us for our LIVE Virtual Orientation, book a virtual appointment with one of our Residence Life Coordinators, or browse through our FAQ section at your leisure.

LIVE Virtual Orientation

Join us Thursday, July 20 at 3:00 PM (EST) for a LIVE Orientation Virtual Session

  • Completing your Housing Contract with an Overview of our Residence Halls 
  • Selecting your Roommate
  • And What our Plans are for Move-In Day
  • Live Q&A Session at the end

Upcoming Sessions 

  • August 4th at 3:00 PM
  • More TBA

Don’t forget our Virtual Office Hours, and talk with an HRL Staff Member Monday - Friday between 11:00 AM and 5:00 PM (EST).

Have a Question?

Check out our FAQ section below. Further inquiries about housing can be sent to  housing@westga.edu .

Common FAQs

1. Meet Your Mentors

  • Sam Abney

    Meet Sam Abney our Residence Life Coordinator for Arbor View Apartments.

  • Candace Cooper

    Meet Candace Cooper our Residence Life Coordinator for Bowdon Hall and The Oaks.

  • Quin Roberts

    Meet Quin Roberts our Residence Life Coordinator for Center Pointe Suites.

  • Basia Wilas

    Meet Basia Wilas our Residence Life Coordinator for the Greek Village.

  • Hem Sharma

    Meet Hem Sharma our Resident Director for the University Suites.

 

2. Residence Halls

  • What Halls are available for First Year students?

    Bowdon Hall, The Oaks, Center Pointe Suites, & University Suites are available to First Year students.

  • What Halls are available for Returning students?

    All our residence halls are open for returning students including Arbor View Apartments, Greek Village, Bowdon Hall, The Oaks, Center Pointe Suites, & University Suites

  • What type of rules and regulations are there?

    Please see our "Contracts & Policies" tab on the Main Housing page.

  • Is smoking allowed in the residence hall?

    Smoking is not permitted in the residence hall or on campus as the use of any tobacco product is prohibited at the University of West Georgia. “Tobacco Products” are defined as cigarettes, cigars, pipes, all forms of smokeless tobacco, clove cigarettes and any other smoking devices that use tobacco, such as hookahs, or simulate the use of tobacco, such as electronic cigarettes.

  • What if I need special accommodations?

    If you have any medical reasoning for not being able to stay in a particular Residence Hall, you will need to contact Accessibility Services at 678-839-6428 to obtain special accommodations. You can also visit their website at CLICK HERE.

  • How do I view my room assignment?
    • Log in to the Housing Portal using your UWG credentials
    • Select Housing Application from the blue menu bar under the LIVEWEST banner.
    • Select the term, then click “Continue”
    • Navigate to the “Application Summary” screen to review your assignment details and roommate information.
  • When will I receive my email to select my room?

    Rooms are available for choosing NOW! There is no wait, that's what's amazing about living on campus at UWG.

  • Can I have an overnight guest in my room?
    • An overnight guest is defined as any person(s) that are planning to stay after visitation hours (2 am) have elapsed in non-24 hour facilities. 
    • Overnight guests are allowed only with the consent of other roommates/suitemates and are restricted to a maximum 3-night stay within a 7 day period. 
    • In 24-hour visitation facilities, an overnight guest is defined as a visitor who stays for more than 12 hours. 
    • The host of the potential overnight guest must register their guest through the “Overnight Guest Form” within the Housing and Residence Life umbrella on Wolf Connect. This form must be submitted no later than 12 hours prior to the requested night.
  • Tour Bowdon Hall

  • Tour Oaks Residence Hall

  • Tour University Suites

  • Tour Center Pointe Suites

  • Tour Arbor View Apartments

  • Tour The Greek Village

    Video coming soon!

 

3. Housing Contract Application

  • How do I complete my housing contract application?

    Video coming soon!

  • Do I have to pay my $150 fee to complete my housing application?
    • Yes, you will pay the $150.00 (first-year) or $50.00 (upperclassmen or transfer) non-refundable application fee to complete your housing application.  
    • You can pay this fee with all major debit/credit cards and electronic checks.
  • View your assignment

    Video coming soon!

  • How can I cancel my housing contract?
    • To request a cancellation of your housing contract for Academic Year 2020-2021, please send an email to housing@westga.edu.  
    • Please indicate the Academic Year and semester for which you want to cancel your housing contract and the reason for the cancellation.
    • Once all required cancellation information is received, your request will be reviewed by the Cancellations Committee and most requests will receive a response within 10 business days via your student email address.


4. Housing Requirements

  • Do First Year students have to live on campus?

    All First-Time in College Students are required to live on campus until completion of two (2) semesters of residency (Fall/Spring or Spring/Fall) and participate in a freshman meal plan both semesters unless they are eligible for a Residency Requirement Waiver. For more information visit the Residency Requirements Page.

  • Are there any exceptions to the Residency Requirement?

    There are exemptions. They are listed below. For further information, please visit the Residency Requirements Page.

    • Live at home with a legal parent/guardian within an approved zip code
    • Your legal parent/guardian's address must be the same as your official address on file with the University and the address on your valid, government-issued ID. Please upload images of both the student's and the parent's ID.
    • 21 years of age – Must attach a copy of your government-issued ID with Date of Birth.
    • Married/have child(ren) – Must upload a certified copy of marriage license or birth certificate must be presented for students under 21 with child(ren) in which you are the primary caregiver.
    • Graduated High School more than 12 months ago from the time of enrollment date.
    • Attended two (2) semesters at another institution post-high school graduation - Official transcript required upon submission.

     

 

5. Housing Waiver

  • When will I receive an email on the status of my Housing Waiver?

    Processing time for waivers can vary depending on the volume for that time of year. Please allow a minimum of four weeks for our staff to complete the process and email you.

 

6. Greek Life

  • How can I find out information on Sorority Rush?
    • Visit the Recruitment/Member Intake web page for information.
    • Attend Pack Premier or stop by tabling events to learn more.
    • Center for Student Involvement has additional information on all student organizations including Greek Life organizations.
  • Can I live in a sorority house as a first-year student?
    • With approval, a member of a Greek organization can live in the Greek house
    • Student must meet a GPA requirement, specific to each organization 
    • Student must have permission from the organization.
    • Student must be free and clear of any outstanding conduct issues.

 

7. Room Amenities 

  • What types of amenities are offered in the halls and rooms?

    Please visit each of our residence halls from the main page, under Residence Halls, CLICK HERE, for the main page where these amenities are further explained. 

  • What furniture is included in a standard room?

    All rooms include the following for each resident assigned to a room:
    (1) XL twin mattress and bed

    (1) Dresser

    (1) Nightstand

    (1) Desk

    (1) Chair 

    (1) Wardrobe or closet

  • What are the room dimensions including windows?

    You can find this information on each residence hall web page under the Features and Amenities tab. 

  • Is it just a shower, or is it a shower/bath?

    Please visit each of our residence halls from the main page, under Residence Halls, CLICK HERE, for the main page where these amenities are further explained.

  • Will there be Wifi in the room?
    • There is WiFi in the room. Residents need to follow the directions on the UWG IT Page to get their credentials for SecureWest. Once they have done this, they can connect.
    • All residents must abide by the policies of the college Section 7.1 and the Hall Regulations.
  • Will there be cable access in the room?

    There is cable access in the room. All TVs need a digital QAM tuner; most newer models have this installed; however, it is important to check. Information about residence hall cable can be found on the Cable TV Page.

 

8. Residence Hall and Room Access

  • How do I access my residence hall and room?

    You can gain access with an electronic key or a hard metal key, depending on the door. See our demonstration video.

  • What do I do if my student ID card access to my residence hall is not working?
    • Contact the Service Desk in your residence hall
    • Contact ResSTAR, located in the lobby of the bottom floor of East Commons, (678) 839-4718
  • I lost my room key. What do I do?
    • Contact the Service Desk in your residence hall
    • Contact ResSTAR, located in the lobby of the bottom floor of East Commons, (678) 839-4718
  • If my key is damaged what I do?
    • Contact the Service Desk in your residence hall
    • Contact ResSTAR, located in the lobby of the bottom floor of East Commons, (678) 839-4718
  • What if my key is stolen?
    • Contact the Service Desk in your residence hall
    • Contact ResSTAR, located in the lobby of the bottom floor of East Commons, (678) 839-4718

 

9. Resident Assistants 

  • What is an RA? When will I meet them?

    Video coming soon!

    A Resident Assistant (RA) is assigned to your residence hall floor and is a great resource you can utilize. Your RA will assist you as you acclimate to residence hall living, including roommate issues, finding your way around campus, meeting new friends, and any personal matters. They will address your concerns and bring in further assistance if needed.

  • I cannot find my RA. Who do I contact if I have a problem?

    Video coming soon!

    • An RA can be found throughout the day at your residence hall’s Service Desk.
    • RAs often have their contact information and office hours outside of their rooms or bulletin boards in their halls. 
    • If your floor RA is not on duty, please contact our 24-hour housing response service, ResStar, at 678-839-4718. ResStar will send an RA to aid in your situation ( https://www.westga.edu/campus-life/housing/general-faqs.php)

 

10. Living Learning Communities

  • What Living-Learning Communities are housed in The Oaks?
    • For Fall 2020 an Honors community will be housed in The Oaks
    • Bowdon Hall will house a Music community. 
    • Created to promote community for students with similar interests or goals, LLCs feature programming specifically tailored to their population
      Learn more about our Living-Learning and Themed Living Communities.

 

11. COVID-19 Infection Prevention

  • What is the cleaning schedule in residence halls?

  • How will social distancing be practiced in the Residence Halls?

    We care for our students and are actively planning for social distancing in the Residence Halls. 

    We want to hear from you! Let us know the ways you would like social distancing to be practiced in the Residence Halls. 

    1. You can email us at housing@westga.edu.

    2. You can set up a meeting with your Residence Life Coordinator.

  • How will I be protected from COVID if I am a high risk student?

    If you have any health concerns, we welcome you to reach out to the following campus partners.

    1. Health Services

    2. Accessibility Services 

    The safety of our students is our primary goal.

 

12. Parking

  • Is there parking close to the building?
    • During the week, Monday 7:00 am - Friday 12:00 pm, Residential Freshman students must remain parked in their designated zones at the Athletic Complex (Football Stadium).  Residential Freshmen can park on campus in a student parking zone starting Friday at 12:00 pm until Monday at 7:00 am.  
    • Upperclassmen parking is located within proximity to residence halls and is available anytime.  
    • Arbor View Apartments: Parking Lots are located to the north or south of Arbor View Apartments. 
    • Bowdon Hall: Bowdon parking lot (upperclassmen only) or Athletic Complex (residential Freshmen)
    • Center Pointe Suites: Baseball stadium parking lot (upperclassmen only) or Athletic Complex (residential Freshmen)
    • The Oaks: Bowdon parking lot (upperclassmen only) or Athletic Complex (residential Freshmen)
    • The Village: Greek Village Parking Lot
    • University Suites: College of Education parking lot (upperclassmen only) or Athletic Complex (residential Freshmen)
  • When and where do I pick up my parking hangtag?

    Go to the Parking and Transportation Online Portal and login to order your permit. Once you have completed the registration process, visit the Parking Office on the main floor of Row Hall to pick up your hangtag.

 

13. Housing Rates

  • How much does it cost to live on campus?

    You can visit our Housing Rates page to see all of the latest rates for all of our housing options.  Should you have any questions or need assistance, please do not hesitate to contact us at 678-839-6426 or housing@westga.edu.

  • Would the cost of the room be covered by my financial aid?

    It depends if you receive Hope, that will pay for your tuition only if you receive the Pell Grant that can help cover all other charges. However, if you take out your student loans that would cover your Housing costs. Otherwise, the remaining fees not covered by Hope and/or Pell would be out of pocket expenses. For additional assistance you can reach the Financial Aid Department at 678-839-6421 or at finaid@westga.edu.

 

14. Laundry

  • Where do I do laundry?

    In every Residence Hall, we provide at least one Laundry Room. You can download the CSC app, which allows you to see which machines are available.

 

15. Roommates

  • Can members of the opposite sex be roommates?

    No, however as many of the floors in most residence halls are co-educational, there is the option for members of the opposite sex to be neighbors.

  • Can I choose my roommate?

    Yes, the video will show you how to do so in the application.

  • How to contact my roommate? What to say?

    Contact your roommate through their UWG email to coordinate who is bringing what to your room and to get to know them. 

  • My roommate and I do not get along. What do I do?

    1. Contact your Resident Assistant (RA) on your hall. 

    2. Refer to your Roommate Agreement you completed at the beginning of the semester. 

    3. If your RA is not able to help you, are welcome to contact your Residence Life Coordinator.

  • When can I request a room/roommate change?

    We have room swap events that Housing and Residence Life hosts in the fall and spring. Be sure to check your email for when these events take place.

  • Is there a fee for changing my room?

    No, but if there is a change from a lower rent structure to a higher rent structure (or vice versa), the pro-rated cost of the room will increase (or decrease).

 

16. Campus 

  • What does safety look like on campus?

    Video coming soon!

 

17. Residency Requirement

  • Are freshman year students required to live on campus their first year at UWG?

    All First-Time in College Students are required to live on campus until completion of two (2) semesters of residency (Fall/Spring or Spring/Fall) and participate in a freshman meal plan both semesters unless they are eligible for a Residency Requirement Waiver. For more information visit the Residency Requirements Page.

  • Are there any exceptions to the Residency Requirement?

    There are exemptions. They are listed below. For further information, please visit the Residency Requirements Page.

    • Live at home with a legal parent/guardian within an approved zip code 
    • Your legal parent/guardian's address must be the same as your official address on file with the University and the address on your valid, government-issued ID. Please upload images of both the student's and the parent's ID.
    • 21 years of age – Must attach a copy of your government-issued ID with Date of Birth.
    • Married/have child(ren) – Must upload a certified copy of marriage license or birth certificate must be presented for students under 21 with child(ren) in which you are the primary caregiver.
    • Graduated High School more than 12 months ago from the time of enrollment date.
    • Attended two (2) semesters at another institution post-high school graduation - Official transcript required upon submission.

 

18. Meal Plans

  • Do I have to purchase a meal plan?
    • All First Time in College students are required to live on campus and purchase a meal plan for the first two semesters unless they meet one of the qualifications for exemption from the Residency Requirement.
    • First year meal plan options: All Access, Wolfs, and Basic. 
    • Visit Dine West Meal Plans for additional information.
  • What dining is available on Campus?
    • Dining Halls: East Commons, Z6

    • Retail Dining: With your favorites, Chick-fil-A and Starbucks, plus more 

    • Campus Markets: East Commons, Suites, Ed Center, Wolf Xpress

    • Check out Dine West Locations for all location options

 

19. Mail and Package Delivery

  • How will I receive mail while I am living on campus?

  • Where do I pick up my mailbox key?